Help Center

FAQ

ACCOUNT

WHY DO I NEED AN ACCOUNT?

WHAT SHOULD I DO IF I FORGOT MY PASSWORD?

ORDERING

HOW DO I KNOW THAT MY ORDER HAS BEEN SUCCESSFULLY SUBMITTED?

I WOULD LIKE TO CHANGE MY ITEMS ORDERED, WHAT SHOULD I DO?

HOW DO I VIEW WHAT'S IN MY SHOPPING CART?

WHAT ARE THE RECOMMENDED BROWSERS FOR THIS SITE?

HOW DO I PLACE MY ORDER?

PAYMENT

WHAT ARE YOUR PAYMENT OPTION?

HOW DO I MAKE PAYMENTS USING PAYPAL?

SHIPPING

HOW LONG AFTER PLACING MY ORDER SHOULD I EXPECT TO RECEIVE MY SHIPMENT

HOW CAN I TRACK MY ORDER?

WHAT ARE YOUR SHIPPING RATES?

WHICH COUNTRIES DO YOU SHIP TO?

HOW CAN I CHANGE MY SHIPPING ADDRESS?

RETURN

WHAT'S YOUR RETURN & EXCHANGE POLICY?

HOW TO RETURN YOUR ITEMS?

WHAT'S YOUR CANCELLATION POLICY?

SECURITY

IS ORDERING ONLINE SECURE?

IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?

IS MY PERSONAL INFORMATION KEPT PRIVATE?